ServiceNow helps organizations transform the way IT delivers business value to end-users. Born in the cloud in 2004, Service-now.com was the first to offer IT Management software as a service (SaaS). The company develops and delivers a comprehensive suite of cloud-based services for enterprise IT management. For a single low subscription price, ServiceNow customers have access to nearly 20 native applications built on a common, extensible platform. ServiceNow supports all common ITIL processes including incident, problem, change, request fulfillment, service level management and others.
Delivered from the cloud, ServiceNow releases new services and features to customers at no additional cost. As the first vendor to deliver the social, mobile and completely intuitive user interface users expect, ServiceNow is pioneering IT 3.0 for its enterprise customers.
Our customers have standardized on ServiceNow for enterprise‑wide service management — applying the service model to many different use cases outside of IT, into the broader enterprise and beyond. IT, HR, facilities, field service and other service domains use our model to manage all of the service relationships that make up the contemporary workplace.